1. Reservation must be made in writing, either by filling out the reservation form available on our website or contact us via email: [email protected]
2. Please provide detailed information the number of members who will come, their nationality, and their ages, including children and babies.
Our reservation will respond to your inquiry at the latest within 24 hours. If you do not receive response after 24 hours, please contact us immediately via the following email address: [email protected]
3. You will receive detailed information about the camp & village, the price for the lease period, and further instructions to complete your reservation.
4. Availability may change from time to time, especially in peak and high season. The camp village which is available when our reservations respond your inquiry may no longer available when you decide to confirm the reservation. It is therefore advisable to confirm your reservation as soon as you receive availability information.
5. As soon as you confirm your reservation, our reservation will issue an invoice with detailed payment instructions.
6. Be sure to complete the payment before the due date. Your reservation will be automatically released if you fail to make payments before the due date.
7. When we receive the payment, we will issue a payment receipt along with the booking confirmation contains information related to your reservation, including check-in and check-out, the remaining payments, etc.